Allow me to share a couple stories from the gym, and let’s see how many lessons for yourself you can pick up in the thread.
It starts with me paying more than $1,000 to buy a membership at the gym across the street, even though there’s a huge gym in my condo. So why am I shelling out all that dosh?
Because my homeowners association uses the following system: When a piece of equipment breaks down, they call the repair company. That company shows up about a week to ten days later. Once they’re there, they inevitably quote a repair price. Unless it’s a negligible expense, this waits to be dealt with from three to six weeks, until there’s a board of directors meeting scheduled. The board then debates whether to fix the equipment or replace it. They usually then ask the property manager to research options. The end result is it’s not uncommon for it to take two to four months to replace something. One elliptical has been broken down the entire six months since I moved in.
Now this seems like a prudent and reasonable process to the board. Myself and the other homeowners now working out across the street hold a different opinion. But rather than me ranting about it more, what’s the lesson for you?
Do you have some process or system designed to make your job easier – that is actually alienating the people you’re supposed to be serving?
On the changeover, a very funny thing happened…
In my condo gym, I’m usually the most serious person there. I often have five or six other people arrive after I begin my workout and leave before I’m finished. When I start work on a machine, I’m usually increasing the weight stacks from whoever used it last. There aren’t too many people working out there that I would switch bodies with.
The new gym is more than 43,000 square feet. Any time day or night it has lots of SERIOUS fitness nuts working out. It’s packed with scores of people with gorgeous sculpted physiques. Some machines I get on and have to decrease the weight by half, from whoever was using it last. That certainly gave me a lesson about swimming in a bigger pond. Is there a lesson for you?
The final story…
Just the other day a trainer walked up to me and asked if I wanted a free personal training session. I hesitating, kind of hemmed and hawed and finally – as delicately as I could – told him that I didn’t want to be rude and really wasn’t trying to be mean, but I wouldn’t do a training session with him because his physique wasn’t better than mine.
Now he has big biceps and I’m sure his girlfriend thinks he’s very sexy. But going by his scrawny legs and distended belly, he’s not at the level of health and wellness I’m looking to emulate. Now it could be about health, or an entirely different area, but I bet there’s a lesson there for you as well.
So how many lessons did you get? If you’re feeling brave, please share them with the community below. As always, live rich!
Randy Gage is the author of nine international bestsellers on success, including, Risky Is the New Safe. He’s currently on sabbatical, writing his next book, but posts occasionally here. If you find these postcards helpful, please share them.